Customer Relations Specialist
2 months ago
We are seeking a highly skilled Customer Relations Specialist to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.
Key Responsibilities- Proactively engage with customers to resolve queries and issues in a timely and professional manner.
- Support our Field Collection agents with directions, queries, and Warrant results, ensuring the system is updated with accurate information.
- Carry out regulated collections and debt recovery procedures in accordance with company policy and procedures, ensuring targets are met.
- Arrange booking of Court dates and Warrant execution dates, as well as booking of external contractors to assist on Warrant execution dates.
- Deal with daily update files from multiple clients, ensuring any cancellations are processed accordingly and data is cleansed.
- Experience of handling and resolving difficult situations.
- Ability to handle high caseloads of work.
- Strong time management and organisational skills.
- Excellent attention to detail.
- Good understanding and use of Microsoft Office Applications.
- Salary of £22,308.
- Hours: Monday to Friday between 8am – 6pm.
- Office based.
- Contract: Full time, 37.5 hours per week.
- Enhanced Maternity and Paternity Package (subject to eligibility criteria).
- 25 days annual leave.
- Health Cash Plan.
- Staff benefits designed to suit your lifestyle.
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Customer Relations Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
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Customer Relations Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
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Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
2 months ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
2 months ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at Marston Holdings Limited. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProactively engage with customers to resolve queries...
-
Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleThe Customer Relations Advisor will be responsible for proactively engaging with internal and external customers, supporting Field Collection agents with directions, queries, and Warrant results. This includes updating the system with correct information, carrying out regulated collections and debt recovery procedures in accordance with company...
-
Customer Relations Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the RoleThe Customer Relations Advisor will be responsible for proactively engaging with internal and external customers, supporting Field Collection agents with directions, queries, and Warrant results. This includes updating the system with correct information, carrying out regulated collections and debt recovery procedures in accordance with company...
-
Customer Relations Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Marston Holdings Full timeAbout the Role:As a Customer Relations Advisor at Marston Holdings, you will be responsible for proactively engaging with internal and external customers, supporting Field Collection agents with directions, queries, and Warrant results. You will carry out regulated collections and debt recovery procedures in accordance with company policy and procedures,...
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Client Relations Specialist
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Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time{"title": "Employee Relations Specialist", "description": "Employee Relations SpecialistElevation Recruitment Group is seeking a skilled Employee Relations Specialist to join their team. As an Employee Relations Specialist, you will play a crucial role in maintaining a positive and productive work environment.This is a challenging and rewarding role that...
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Employee Relations Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time{"title": "Employee Relations Specialist", "description": "Employee Relations SpecialistElevation Recruitment Group is seeking a skilled Employee Relations Specialist to join their team. As an Employee Relations Specialist, you will play a crucial role in maintaining a positive and productive work environment.This is a challenging and rewarding role that...
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Client Relations Specialist
3 months ago
Sheffield, Sheffield, United Kingdom Covetrus Full timeClient Relations Specialist Join our innovative team as you embrace the role of Client Relations Specialist. In this position, you will serve as the primary point of contact for our clients, showcasing your outstanding interpersonal and communication abilities. Your enthusiasm and proactive mindset will be essential as you address client inquiries,...
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Sheffield, Sheffield, United Kingdom Covetrus Full timeClient Relations Specialist Join our innovative team as you embrace the role of Client Relations Specialist. In this position, you will serve as the primary point of contact for our clients, showcasing your outstanding interpersonal and communication abilities. Your enthusiasm and proactive mindset will be essential as you address client inquiries,...
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Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full timeElevation Recruitment Group is seeking an experienced Employee Relations Specialist to join their dynamic team. As an Employee Relations Specialist, you will be responsible for leading on disciplinary, grievance, and appeal cases, as well as advising on complex sickness and disability cases, underperformance, and hearings/appeals.This role will involve...