Financial Services Business Analyst
6 days ago
Pepper Advantage is a leading specialist loan servicing company in the UK, seeking a Commercial Loan Servicing Business Analyst with experience in commercial loans.
You will work directly with clients and business stakeholders to develop process and requirement documentation, while liaising with development and testing teams to ensure expectations are met.
- Develop a solid understanding of existing processes and system architecture to provide accurate feedback and queries to clients and stakeholders.
- Provide leadership, coordination, and project management on all change requests.
- Map existing processes and control activity to identify opportunities for future-state enhancements.
- Work closely with clients and internal stakeholders to understand, elicit, and develop requirements for process and technical change.
- Develop a deep understanding of current processes and system behavior to ensure optimal solutions are proposed.
- Manage the delivery of client change requests, including client expectations, timelines, schedules, and delivery dates.
- Update the internal Change Management System to store project and change documentation.
- Author client-facing documentation to support the analysis of change requests.
- Interact with other managers to provide project management expertise.
- Facilitate and coordinate remediation projects as required.
- Deliver training and staff development initiatives as required.
- Experience in commercial lending or servicing is preferred.
- Ability to analyze problems, think creatively, and make effective decisions.
- Capacity to collaborate and share best practices to maximize commercial potential.
- Full appreciation of company compliance procedures and standards.
- Active awareness of compliance.
- Ability to manage concurrent projects of varying sizes and criticality.
- Knowledge of Buy-to-let mortgages is preferred.
- Salary £40,000 - £45,000 per annum.
- Hybrid working.
- Private medical insurance.
- Salary Sacrifice Pension matched up to 8%.
- 25 days holiday plus bank holidays.
- EAP.
- Enhanced maternity and paternity.
- Wellbeing and Volunteering days.
- Eye care contribution.
- Payroll Giving.
- Life Assurance.
We operate in nine jurisdictions across the UK, Europe, and Asia Pacific, with over US$50 billion in assets under management.
We drive operational efficiency, empower clients, and expand our remit globally through tech-enablement and data analytics.
We work across commercial and residential real estate, personal and SME loans, credit cards, asset finance, and point of sale, using our advanced credit intelligence platform to arrive at the best solutions for our clients and their customers.
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