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Mortgage Administrator

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full time
About the Role

We are seeking a highly organized and detail-oriented Mortgage Administrator to join our team at Kensington Mortgage Company. As a key member of our Deeds team, you will be responsible for managing title deeds for mortgaged properties and providing exceptional customer service.

Key Responsibilities
  • Plan and prioritize workloads to meet service standards.
  • Investigate and respond to internal and external requests accurately and efficiently.
  • Ensure all work is completed in accordance with applicable regulation, process, and policy.
  • Identify process improvements and efficiencies.
  • Carry out reasonable tasks or duties as requested.
Requirements
  • Able to adapt to change while maintaining a positive attitude.
  • Experience working in a target-driven environment focused on customer delivery.
  • Proficiency in Microsoft Office applications.
  • Able to interpret and respond clearly to verbal requests.
  • Understanding of customer administration processes and policies.
  • Strong administration skills.
What We Offer

We value our employees and strive to create a supportive culture where differences are recognized, understood, and valued. We offer opportunities for development and work-life balance, making Kensington Mortgages a great place to work.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.