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Store Operations Manager

2 months ago


Porthmadog, Gwynedd, United Kingdom Tesco Full time

About the Role

We're looking for a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our store, providing excellent customer service, and supporting your colleagues to deliver a great shopping experience.

Key Responsibilities

  • Lead from the front, setting a great example for your colleagues and driving a culture of excellence in customer service and store operations.
  • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
  • Be there for customers, listening to their needs and helping to resolve any issues.
  • Look for ways to improve service, including coaching your colleagues and providing feedback to the team.
  • Maintain a great understanding of how your store is performing, and assist managers in delivering actions to improve store operations.

What You'll Get

As a Shift Leader at Tesco, you'll enjoy a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills. You'll also receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

Why Join Us?

At Tesco, we're committed to providing a great shopping experience for our customers. As a Shift Leader, you'll be part of a dynamic team that's passionate about delivering excellent customer service and store operations. You'll have the opportunity to develop your skills and knowledge, and work in a fast-paced retail environment with a lot of variety.