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Client Engagement Specialist

2 months ago

Cirencester, Gloucestershire, United Kingdom Verelogic IT Recruitment Full time

Sales Development Executive / Remote

Salary: Competitive

Verelogic IT Recruitment is partnering with a leading global IT Operations Management firm that specializes in monitoring and observability solutions. They are currently seeking a Sales Development Executive to join their dynamic team, offering excellent career growth and stability.

POSITION OVERVIEW
The Sales Development Executive is a proactive, results-oriented professional with a strong aptitude for initiating conversations and generating new business opportunities. This role focuses on reaching out to qualified marketing leads, engaging prospects through various communication channels, and ensuring consistent follow-up to drive sales success.

KEY RESPONSIBILITIES

  • Lead pre-sales initiatives to develop a high-quality pipeline of potential clients.
  • Meet and exceed targets for product demonstrations and sales opportunities through effective lead generation.
  • Collaborate with various marketing programs and engage with qualified business prospects.
  • Inform customers about product features and advantages to help them choose the best solutions for their needs.
  • Maintain persistence in lead development through regular calls and email outreach.
  • Maximize outbound engagement to surpass quotas for calls and qualified meetings.
  • Serve as the main point of contact for customers, facilitating connections between leads and the sales team.
  • Work closely with other departments to ensure successful sales closure and operational requirements are met.
  • Utilize existing contacts to uncover additional prospects through referrals.
  • Accurately track all activities in the CRM system to support account management and validate lead qualification processes.

SKILLS AND COMPETENCIES

  • Multitasking: Proven ability to manage multiple projects and issues simultaneously.
  • Analytical Thinking: Identifies and assesses problems, suggesting improvements to current processes.
  • Customer Engagement: Effectively listens and responds to customer inquiries, resolving issues to enhance satisfaction.
  • Attention to Detail: Ensures thoroughness in task execution, maintaining organization and oversight.

REQUIREMENTS

  • Demonstrated creativity and enthusiasm in engaging prospects and initiating conversations.
  • Self-driven with a strong commitment to achieving results.
  • Skilled in building relationships through phone and email, with excellent communication abilities.
  • Possesses a proactive, hunter mentality.
  • Professional communication skills to connect with IT business leaders effectively.
  • Maintains a positive work attitude and collaborates well with team members across departments.
  • Exceptional verbal and written communication skills, complemented by active listening and a confident phone presence.
  • Aptitude for understanding and discussing technology.
  • Proficient in Microsoft Office applications.
  • Experience with CRM systems is advantageous.

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