Claims Handler
1 month ago
We are seeking a skilled Claims Handler to join our team in Glasgow, where you will play a key role in handling a portfolio of up to 350 casualty claims. As a Claims Handler, you will be responsible for accurately assessing claims, evaluating liability and quantum, and negotiating settlements to bring claims to a successful conclusion.
Key Responsibilities:
- Assess and evaluate claims, considering all relevant factors, including special investigation and recovery.
- Identify and address customer complaints, ensuring effective handling and resolution.
- Negotiate settlements with policyholders and brokers, providing high levels of customer care.
- Engage with internal partners and clients to ensure fair and robust investigation of claim cases.
- Previous claim handling experience is essential, with a preference for experience in the financial services or insurance sector.
- Excellent customer service skills, strong written and verbal communication skills, and proficiency in Microsoft Office applications are required.
We offer:
- Competitive salary and pension scheme.
- Discretionary bonus scheme.
- 25 days annual leave, plus the ability to purchase additional days.
- Hybrid working options.
- Private medical cover.
- Employee Share Purchase Plan.
- Life Assurance.
- Subsidised gym membership.
- Comprehensive learning and development offerings.
- Employee Assistance program.
Our core values:
- Integrity.
- Client focus.
- Respect.
- Excellence.
- Teamwork.
We are committed to diversity and inclusion, and we welcome applications from candidates with disabilities or long-term conditions. If you require any reasonable adjustments during the recruitment process, please let us know.
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