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Retail Beauty Advisor

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full time
About the Role

We are seeking a highly motivated and passionate Beauty Expert to join our team at ESTÉE LAUDER Companies. As a Make Up Specialist, you will be responsible for delivering exceptional customer experiences and providing expert advice on our market-leading make up products.

Key Responsibilities
  • Consistently achieve set sales goals and expectations, driving sales and revenue growth.
  • Foster an omnichannel approach to meet consumer needs and maximize selling opportunities.
  • Take personal responsibility and ownership of performance and self-development, staying up-to-date with the latest trends and product knowledge.
  • Adhere to sales processes and procedures, maintaining high standards of visual merchandising and store appearance.
  • Demonstrate a thorough understanding of the hero products and services across the ESTÉE LAUDER Companies Multi Brand portfolio.
  • Play a key role in executing the in-store strategy, communicating with the Assistant Business Manager and Business Manager.
  • Showcase knowledge and understanding of key product features and benefits to meet consumer needs.
  • Utilize strong market and industry awareness to shape local strategy and influence wider business and organization.
  • Develop and maintain a strong understanding of social media activity, trends, and identify sales opportunities.
  • Adhere to and keep up-to-date with all communicated company standards, policies, and procedures.
  • Consistently deliver high-touch consumer experiences, meeting consumer specific needs and leveraging the wider ESTÉE LAUDER Companies brand, category, and services portfolio.
  • Proactively seek opportunities to drive omnichannel events and experiences with on-brand use of social media.
  • Act with pace and accuracy when handling consumer enquiries.
Requirements
  • Beauty and Multi Brand obsessed, socially savvy, and consumer-centric.
  • Engaged by variety and self-motivated.
  • Loves building rapport with consumers and takes ownership and drives the business.
  • Team player, confident communicator, and competitive spirit.
  • High energy and a passion for make-up and creativity.
What We Offer
  • Competitive industry salary and commission scheme eligibility.
  • Annual Leave & Family Leave, Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Employee Assistant Programme) and Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme and Extensive Training & development offering.