General Manager

1 month ago


Northampton, Northamptonshire, United Kingdom The Old House Full time
Job Title: General Manager

The Old House is seeking a highly skilled and experienced General Manager to lead our bar and restaurant operations. As a key member of our team, you will be responsible for driving our vision, enhancing our brand, and ensuring the smooth operation of daily activities.

Key Responsibilities:
  1. Operational Excellence: Oversee daily operations of the bar and restaurant, ensuring a high level of service and quality. Implement and maintain operational policies and procedures to drive efficiency and productivity.
  2. Team Leadership: Recruit, train, and manage a diverse team of staff, fostering a positive work environment and promoting professional development. Conduct regular performance evaluations and provide constructive feedback.
  3. Financial Acumen: Develop and manage budgets, forecasts, and financial reports to ensure the financial health of the business. Monitor inventory and control costs to maximise profitability.
  4. Customer Satisfaction: Ensure that all guests receive outstanding service and address customer feedback to enhance satisfaction. Resolve any issues promptly and professionally.
  5. Marketing and Promotion: Collaborate with the marketing team to create and implement promotional strategies that attract new customers and retain existing ones.
  6. Compliance and Safety: Ensure compliance with health, safety, and liquor regulations. Maintain a clean and safe environment for both staff and customers.
  7. Community Engagement: Build relationships with local vendors, suppliers, and the community. Participate in community events to promote The Old House and enhance our reputation.
Qualifications:
  1. Proven experience as a General Manager or in a similar role within the hospitality industry.
  2. Strong leadership skills with the ability to motivate and manage a diverse team.
  3. Excellent communication and interpersonal skills.
  4. Strong financial acumen and experience managing budgets.
  5. Knowledge of food and beverage operations, including menu development and inventory management.
  6. Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
  1. Competitive salary and performance-based bonuses.
  2. Opportunities for professional development and growth.
  3. A supportive and collaborative work environment.
  4. Employee discounts and perks.


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