Design Professional

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Nicholas Associates Graduate Placements Full time

Key Responsibilities:

  1. Engage with homeowners to provide expert support and guidance in creating their ideal living space, offering tailored suggestions and options to meet their unique needs.
  2. Develop and maintain strong relationships with all stakeholders, ensuring their contributions positively impact business success through exceptional customer service.
  3. Accurately measure and assess windows, doors, porches, and roofline products to ensure precise fit and installation.
  4. Meet sales targets by effectively addressing customer needs and adjusting sales strategies to close deals.
  5. Confidently communicate the quality and benefits of industry-leading products to customers, showcasing expertise and knowledge.
  6. Demonstrate a genuine care and concern for customers, helping them identify and address the needs of their current living space.
  7. Exhibit in-depth product knowledge and understanding of the features and benefits of various products.
  8. Comply with regulatory requirements, including those related to finance options, to ensure compliance and customer trust.

Essential Attributes:

  1. Present a professional appearance and demeanor, respecting both clients and the company.
  2. Excel in time management and diary organization, ensuring timely completion of tasks and appointments.
  3. Display a polite, courteous, and enthusiastic approach, fostering excellent customer relationships.
  4. Develop exceptional listening skills, encouraging customers to express their needs and preferences.
  5. Utilize effective questioning techniques to establish a clear understanding of customer requirements.
  6. Employ first-class communication skills to inspire, inform, and engage customers throughout the sales process.

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