Healthcare Support Assistant

4 weeks ago

Devon, United Kingdom Devon County Council Full time

Location: Hybrid - Home/Nearest Office Base to home

About Devon County Council

The contribution of unpaid caregivers is invaluable, saving the UK economy over £132 billion annually.

But who is there to assist these caregivers?

You can play a vital role.

At Devon County Council, we are dedicated to supporting over 30,000 unpaid caregivers, ensuring their health and wellbeing are prioritized.

We are a prominent service provider, committed to enhancing the health and wellbeing of individuals within our community and beyond.

We seek individuals who embody the right values, behaviors, and attitudes to effectively support people during challenging times. This includes treating individuals with dignity and respect, demonstrating a willingness to learn and reflect on practices, and being part of a team devoted to delivering quality care and support.

If you consider yourself respectful, compassionate, and eager to make a positive impact in people's lives, we have an exceptional opportunity for you; become part of our dedicated and outstanding teams.

The Role
As a Hospital Support Worker, your daily tasks will be diverse and fulfilling. Here’s a glimpse of your responsibilities:

  • Provide support to family members and unpaid caregivers when they or the individuals they care for are discharged from medical facilities;
  • Conduct initial discussions with caregivers to guide them through our services;
  • Perform initial evaluations with caregivers to identify their needs arising from their caregiving roles, and collaboratively work with them using a strengths-based approach;
  • Deliver one-on-one wellbeing support for caregivers for up to six weeks following discharge;
  • Work proactively to prevent hospital admissions by supporting caregivers.

For comprehensive details, please refer to the Job Description.

The Person
Required experience/qualifications:

  • Experience in providing one-on-one guidance or support within the health and social care sector or a relevant field;
  • Understanding of caregivers and their needs as outlined in the Care Act;
  • Strong communication and interpersonal skills, with the ability to empathize with caregivers' needs;
  • Proven experience in assessing and addressing clients' needs (including emotional support) through short-term intervention planning;
  • Basic proficiency in using computers, databases, and relevant software;
  • Commitment to a caregiver-led and caregiver-focused approach, ensuring high-quality services;
  • Excellent organizational, administrative, and record-keeping skills, with the ability to write clearly and professionally;
  • Valid driver’s license or ability to meet travel requirements associated with the role;
  • Right to work in the UK.

A foundational understanding of the Care Act 2014 is preferred, but a willingness to learn is essential.

Do I need experience in the adult social care sector?

Ideally, yes, but if you meet most of the above criteria, we will provide the necessary training and resources to help you excel in this role.

The Rewards
In addition to a competitive salary and an enhanced annual leave allowance (33 days per year, including Bank Holidays), you will have the opportunity to build a rewarding career in the care sector, with exciting prospects for advancement and development during your tenure. You will be making a meaningful difference every day.

Our organization is committed to fostering inclusion and diversity in all our endeavors, and we encourage all qualified candidates to submit their applications.

Devon County Council is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, expecting all staff and volunteers to share this commitment. This position is subject to an Enhanced DBS check.

It is a criminal offense for individuals barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles requiring unsupervised work with that specific group (adults at risk/children).

To

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