Sales Associate

2 months ago


Sunderland, Sunderland, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Flannels. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
  • Develop a deep understanding of our products and services, enabling you to make informed recommendations and provide expert advice to customers.
  • Process transactions efficiently and accurately, ensuring a seamless customer experience.
  • Stay up-to-date with the latest trends and product knowledge, enabling you to provide expert advice and guidance to customers.
  • Maintain a high level of customer satisfaction, ensuring customers leave the store feeling valued and supported.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Customer-focused and passionate about delivering exceptional customer service.

About Us

Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels. We are committed to delivering exceptional customer service and creating a unique shopping experience for our customers.


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