Lead Senior Pharmacy Technician

15 hours ago


Gloucester, Gloucestershire, United Kingdom NHS Full time
Senior Pharmacy Technician - Dispensary Lead

This is an exciting opportunity for an experienced and progressive Pharmacy Technician to take up a key management role within our friendly Pharmacy team at Gloucestershire Hospitals NHS Foundation Trust.

The successful post holder will work as a pair alongside a second Dispensary Lead to manage the full dispensary service and staff at Gloucestershire Royal Hospital. The post holder will be responsible for managing the Dispensary workload on a day-to-day basis, ensuring that all governance processes are reviewed and maintained, quality of dispensary training is high, to facilitate staff 1-to-1 conversations, sickness and performance management, and to promote a professional, fair and safe culture within dispensary in-line with our Pharmacy Staff Charter and GPhC Standards.

Main Responsibilities
  • Management and supervision of technical staff in the dispensary to ensure safe, legal dispensing and accuracy checking of dispensed prescriptions to reach patients and wards in a timely manner.
  • To ensure an effective workflow is maintained within the resources available.
  • Ensure a safe working environment with regard to environmental controls and appropriate standards of behaviour.
  • Ensuring compliance with current legislation and good practice within the dispensing process.
Key Accountabilities

The post holder has specific accountability to:

Ensure the safe and effective management, co-ordination and delivery of the inpatient and outpatient pharmacy dispensary service.

Provide professional leadership to other registered pharmacy technicians and all other members of the Pharmacy Dispensary team.

Key Dispensary Responsibilities

To manage all staff rostered in the dispensary on a daily basis to ensure timely provision of medication to the wards/clinical areas. This includes dispensing and assembling prescriptions in accordance with appropriate SOPs and legislation.

To prioritise dispensary workload and work flow; overseeing all aspects of dispensary practice accordingly.

To oversee the safety and security of medication, including Controlled Drugs, within the dispensaries.

To produce and co-ordinate dispensary rotas to ensure that all essential elements of the service is covered on a daily basis (including late night rota).

To manage and appraise members of the dispensary team and to supervise staff allocated to the dispensary environment.

Liaise with multidisciplinary colleagues to ensure medication doses are available when required (to minimise omitted doses) and to facilitate discharge processes, particularly when there are demands on beds for admissions.

To final accuracy check dispensed or assembled items in accordance with appropriate SOPs, legislation and being an accredited final checking pharmacy technician. Maintain current practice and reaccredit when necessary following national, regional and local guidelines.

To provide appropriate medication counselling to all service users, ensuring understanding and concordance, by modifying communication in response to the level of understanding.

To be responsible for ensuring the prescription payment register is reconciled, reporting and investigating any discrepancies.

To oversee the management of to-follow items including liaison with pharmacy procurement, ward staff and ward pharmacists where alternatives may need to be sought.

To coordinate the handing out of adult & paediatric Intrathecal (IT) chemotherapy, and to lead on train-the-trainer programme to ensure enough staff are always on the Register and available to hand out.

To develop and implement policies and procedures relating to dispensary activity. Ensure that SOPs relating to dispensary activity are reviewed and updated at least every 3 years in conjunction with departmental process and in-line with GPhC self-inspection programme. Where a change in working practice is initiated, to do this in line with departmental and Trust policy, communicating such changes to dispensary and wider departmental staff accordingly.

To manage the receipt, supply, audit and destruction of Controlled Drugs in the department, ensuring that appropriate records are completed.

Maintain workload figures (KPIs) relevant to dispensary activities for the Pharmacy dashboard.

To be an active member of the Senior Technician management team and contribute to the development of strategic planning for the holistic pharmacy service.

To co-lead and contribute to Dispensary briefings to ensure all staff are kept up to date with current practice or recent changes regarding the service.



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