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IT Support Specialist

2 months ago

Great Warley Street, Essex, United Kingdom Streamline Services Consultancy Limited Full time
Streamline Services Consultancy Limited is recruiting on behalf of a leading manufacturing and trading company. Our client has experienced significant growth and now operates multiple sites across the UK and internationally.

We are seeking a skilled IT Support Specialist to join their internal IT team. In this role, you will be responsible for maintaining and optimizing the company's IT systems, providing technical support to staff, and ensuring smooth IT operations across various locations. This position is crucial for supporting the company's technology infrastructure and contributing to its operational efficiency.

Key Responsibilities:

* Internal Support: Provide technical support to staff, addressing and resolving issues related to hardware, software, and network connectivity.
* System Management: Install, configure, and maintain IT systems and equipment to ensure they operate efficiently and meet company standards.
* Troubleshooting: Diagnose and resolve technical problems quickly using remote tools and on-site support as needed.
* Documentation: Maintain detailed records of support requests, system configurations, and inventory for accurate tracking and reporting.
* Security: Implement and monitor cybersecurity measures to protect company data and IT infrastructure.
* Collaboration: Work with the IT team to enhance IT processes, support projects, and improve system performance.
* Training: Provide training and guidance to staff on IT best practices, software applications, and security protocols.

This role offers a competitive salary of \u00a325K + benefits + holiday package. If you are interested in this opportunity, please send your CV.