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Hospitality Professional

2 months ago


Thame, Oxfordshire, United Kingdom DoubleTree by Hilton Oxford Belfry Full time

Delivering Exceptional Guest Experiences

We are seeking a passionate and skilled Bar Team Member to join our team at DoubleTree by Hilton Oxford Belfry. As a key member of our Food and Beverage team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience in our bar and lounge area.

Key Responsibilities:

  • Provide exceptional guest service and ensure that all guests feel welcome and valued.
  • Keep up to date with pricing and promotions to provide advice to guests and maximize sales.
  • Work effectively as part of a team to ensure that all areas of the bar and lounge are well-maintained and meet brand standards.
  • Develop strong relationships with guests and colleagues to ensure a positive and memorable experience.

Requirements:

  • Passion for delivering exceptional guest service and a strong commitment to customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Good time management and organizational skills, with the ability to work under pressure.
  • Able to work flexible hours, including evenings and weekends.

What We Offer:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

About Us:

DoubleTree by Hilton Oxford Belfry is a 4-star hotel located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel features a range of amenities, including a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.