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Sales Administrator
2 months ago
We are seeking a talented Sales Administrator to join our dynamic team in Birmingham.
Key Responsibilities:
- Provide exceptional support to the Commercial Manager and sales department.
- Respond promptly and professionally to customer enquiries, both over the phone and via email.
- Prepare and deliver customer quotations, ensuring accuracy and professionalism.
- Follow up on quotations to drive sales and generate further business growth.
- Process sales enquiries and orders with efficiency and precision.
- Handle customer complaints and issues, ensuring customer satisfaction.
- Collaborate with internal departments to ensure smooth order processing and delivery.
Requirements:
- Strong communication skills, both written and verbal.
- Ability to handle customer enquiries and requests with professionalism and empathy.
- Proactive problem-solving skills and the ability to think on your feet.
- Excellent attention to detail and time management skills.
- Strong teamwork and collaboration mindset.
Why Work with Us?
- Enjoy a generous annual leave of 26 days plus bank holidays, because work-life balance matters.
- Our company offers a fantastic Company Pension Scheme enrolment of 8%, securing your future financial well-being.
- Be part of a supportive and collaborative team that values your contributions and encourages professional growth.
- Our office is ideally located just 9 minutes' walk from Jewellery Quarter train station and tram station, making your daily commute a breeze.