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Employment Specialist
2 months ago
About the Role
We are seeking a highly motivated and experienced Employment Specialist to join our team at Maximus. As an Employment Specialist, you will play a critical role in motivating and developing participants to enter and remain in work.
Key Responsibilities
- Deliver the participant journey, managing the candidate experience and signposting to specialist support as needed.
- Develop employers' understanding of participant needs, workplace adjustments, and signpost to additional support.
- Responsible for the accurate identification of occupational direction and candidate support needs, creating and delivering participant Action Plans to facilitate overcoming barriers and achieving progression outcomes in work.
- Signpost participants to specialist support provided by the community partnership network.
- Provide motivational support, manage the participant experience, and inspire commitment to overcoming barriers through successful delivery of development plans at all stages of the participant journey.
- Ensure contract compliance through accurate data entry, completion of contractual and internal documentation, and/or provider guidance.
- Effectively use resources to ensure commerciality and value for money.
- Work with employers to provide workplace adjustments and build employer capability and capacity to support customers.
- Maximise programme outcomes by meeting and exceeding targets relevant to the focus of the role.
Requirements
- Good communication skills, demonstrating experience in listening, questioning, and building relationships.
- Customer-focused with a strong commitment to customer care.
- A strong team player with a positive and flexible approach to work and colleagues.
- Demonstrable creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs held by participants.
- Demonstrable ability to plan and organise workload to meet required targets and deadlines.
- Excellent working knowledge of participant barriers, products, and interventions available locally and funding streams.
- Strong analysis skills, including the ability to assess and analyse issues/barriers and devise personalised action plans to move clients towards/into employment.
- Attention to detail and right-first-time data entry.
- Level 3 Diploma in Employability Services Sector (ESS) (must be achieved within twelve months of appointment).
Desirable
- Prior experience of working in a similar role in the Welfare to Work sector.
- Previous experience of working with remote teams.
- Member of the Institute of Employability Professionals.
About Maximus
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
