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Installation Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Johnson Controls International Full time

Join a Global Leader in Engineering & Integrated Solutions

We are a leading company in the Fire & Security sector, utilizing cutting-edge technology to protect what matters most. Our team is seeking dedicated Installation and Service Specialists based in the Midlands, who are multi-disciplined in Fire and Security systems.

About the Role

As an Installation Specialist with Johnson Controls International, you will install Fire Alarm Systems. You'll ensure these systems meet industry standards and provide exceptional customer service. We're looking for professionals who can anticipate and solve problems efficiently.

Why Choose Us?

This is a fantastic opportunity for experienced Installation Specialists located in the Midlands. While some travel is required, we offer the chance to work within a high-performing team and the opportunity for career growth, both locally and globally.

Key Responsibilities

  • Deliver outstanding customer service, exceeding expectations and fostering strong relationships with internal and external customers.
  • Safely and responsibly service devices, preventing injuries, property damage, and material loss.
  • Manage your time effectively, prioritizing tasks appropriately.
  • Accurately complete work reports, handover certificates, BSIA certificates, or checklists as needed.

Requirements

Essential:

  • Experience in the Fire & Security industry
  • A valid driving license
  • Ability to lift and climb ladders
  • Previous experience in a customer-facing role

Preferred:

  • Relevant industry qualifications (e.g., 18th edition, NVQ, City and Guilds, BTEC, FIA)

What We Offer

We offer a platform for career advancement with numerous opportunities, along with excellent benefits:

  • Competitive base salary with significant earning potential
  • Average 250 hours of overtime per year
  • Industry-leading callout payments
  • Travel time compensation averaging 5% of base salary
  • Engineering commission scheme averaging 3% of base salary
  • Sales referral incentive scheme
  • Matching pension contributions up to 7%
  • 25 days holiday plus bank holidays
  • Company vehicle, uniform, PPE, tools, and ongoing training provided
  • Industry-leading health & safety standards and an employee assistance program
  • Career progression opportunities with our new Engineering career ladder introduced in 2022
  • Join a team where the average length of service is over 20 years
  • Be a valued member of our team
  • Staff referral scheme with up to £2,000 rewards
  • Rewards and recognition programs