Client Relationship Manager

3 weeks ago

Worcester, Worcestershire, United Kingdom Clearesult Full time

Job Overview

At CLEAResult, we are committed to fostering a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and the planet. Our people-first culture is built on trust, accountability, and transparency, ensuring that every employee is treated with respect and has an equal opportunity to thrive.

Benefits You Will Enjoy:

  • Comprehensive Medical, Dental, and Vision Insurance, along with a company-paid health care concierge service to assist you in navigating your health plan.
  • 401(k) plan with company matching contributions.
  • Generous paid time off including vacation, sick leave, personal days, and parental leave.
  • Paid Volunteer Time to support community engagement.
  • Employee Recognition Program allowing you to convert recognition points into gift cards.
  • Employee Assistance Program providing resources to help manage daily responsibilities.
  • Access to on-demand training courses for career advancement.

Position Summary:

We are seeking a skilled professional to join our team as an Account Manager. This role will involve acting as a liaison to Mass Save program Trade ally organizations, establishing and nurturing relationships across local, regional, and national markets. The Account Manager will address and resolve customer inquiries promptly, ensuring all interactions are documented in accordance with corporate procedures. You will verify product installations under the Mass Save program and ensure that all necessary documentation is accurate and complete. Training on technical specifications and program requirements will be part of your responsibilities, along with communicating any changes to the program.

Key Responsibilities:

  • Maintain existing accounts while developing new ones, focusing on larger, moderate risk, and complex accounts.
  • Serve as the local, on-site representative for the program and the company, encouraging participation and overcoming obstacles.
  • Document interactions with customers and contractors to comply with program requirements, providing updates to program staff.
  • Troubleshoot technical issues, offering guidance and training on installation and configuration according to client specifications.
  • Travel within a defined territory, impacting a mix of low and high-tier clients.

Qualifications:

  • 5-8 years of relevant experience with a BA/BS degree.
  • Proven success in developing and maintaining strong relationships with customers, clients, and contractors.
  • Comprehensive understanding of energy efficiency principles, sales, and technical concepts.
  • Strong verbal and written communication skills, with experience presenting to diverse audiences.
  • Familiarity with core business metrics such as Simple Payback, ROI, IRR, and NPV is preferred.
  • Technical expertise and experience promoting energy efficiency measures in a business context are advantageous.
  • Proficiency in Windows-based software, including Word, Excel, Outlook, and PowerPoint; experience with Salesforce systems is a plus.
  • Experience with utility rebate and financing programs is highly desirable.
  • A broad network of industry contacts is a significant advantage.
  • Ability to lift and/or move up to 10 pounds frequently and up to 50 pounds occasionally.
  • Willingness to travel moderate to long distances as required.

Compensation:

The targeted compensation for this position ranges from $65,000 to $75,000 USD, based on internal equity, market data, and the applicant's qualifications.

  • Senior Client Relationship Manager

    3 weeks ago

    Worcester, Worcestershire, United Kingdom MTCSS Full time £50,000

    Senior Client Relationship Manager | Remote | Full Time | £50,000 per annumAt MTCSS, we are looking for a Senior Client Relationship Manager to oversee and cultivate relationships with our most significant clients. Your primary responsibility will be to establish robust partnerships, enhance client satisfaction, and drive revenue growth through both new and...

  • Client Relationship Specialist

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Meridian Business Support Full time

    About the Role:Meridian Business Support is seeking a dedicated Client Relationship Specialist to enhance our dynamic team. The ideal candidate will possess fluency in both written and spoken German, enabling effective communication with our diverse clientele.Key Responsibilities:Establish and nurture strong relationships with key customers and distribution...

  • Client Relationship Coordinator

    3 weeks ago

    Worcester, Worcestershire, United Kingdom OHES Environmental Full time

    Client Relationship Coordinator (Insurance)Hybrid Work ModelPermanent, Full-Time PositionAttractive Salary with BenefitsIn this role, you will assist the Insurance Client Manager in fulfilling client service obligations, collecting customer insights, and providing support with administrative responsibilities related to the growth of both new and existing...

  • Client Relationship Coordinator

    3 weeks ago

    Worcester, Worcestershire, United Kingdom OHES Environmental Full time

    Client Relationship Coordinator (Insurance)Hybrid Working EnvironmentPermanent, Full-Time PositionAttractive Salary Package with Benefits In this role, you will assist the Insurance Client Manager in fulfilling client service obligations, collecting customer insights, and supporting administrative functions linked to the growth of both new and existing...

  • Client Acquisition Manager

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Evalian Limited Full time

    Join a Leading Consultancy in Security SolutionsEvalian Limited, a prominent consultancy in the field of security and data protection, is seeking a Business Development Manager to spearhead new client acquisition for their diverse range of security offerings, including penetration testing and ISO consultancy services.Key Responsibilities:Identifying...

  • Senior Customer Relationship Manager

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Halfords Full time

    Senior CRM Executive at Halfords Motoring ClubBecome an integral part of our Group CRM team as a Senior CRM Executive, focusing on crafting engaging communications for the Halfords Motoring Club. Work alongside the Loyalty CRM team to develop effective multi-channel campaigns aimed at boosting customer engagement and maximizing lifetime value.Key...

  • Client Relations Executive

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Hewett Recruitment Full time

    Job OverviewPosition TitleSales Development Specialist.We are excited to present an opportunity for a Sales Development Specialist with a proven track record in B2B sales and exceptional relationship management capabilities. The ideal candidate will possess experience in sectors such as apprenticeships or recruitment, demonstrating a proactive approach to...

  • Client Relations Coordinator

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Jark - Worcester Full time

    Position OverviewOur client, a reputable organization in the Worcester region, is seeking to hire a Customer Service Administrator on a permanent basis.The primary responsibilities of this position include:Managing incoming orders through various communication channels.Addressing customer inquiries promptly and effectively.Processing payments...

  • Client Solutions Technical Lead

    5 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica.Key Responsibilities:Support clients with SQL-based platforms and collaborate with colleagues to deliver optimal solutions.Supervise daily processes and identify quality improvements.Resolve client queries and provide client solutions.Build...

  • Client Solutions Technical Lead

    7 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica.Key Responsibilities:Support clients with SQL-based platforms and collaborate with colleagues to deliver optimal solutions.Supervise daily processes and identify quality improvements.Resolve client queries and provide client solutions.Build...

  • Client Account Specialist in Insurance

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Stride Resource Management Ltd Full time

    Position Title: Account Handler Role Overview:The Account Handler plays a crucial role in managing client accounts, ensuring that all broking matters are addressed efficiently to provide exceptional service. This position involves fostering robust relationships with colleagues, clients, and insurers.Key Responsibilities:Utilize expertise to oversee account...

  • Senior Client Solutions Engineer

    7 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica.As a key member of our team, you will be responsible for delivering exceptional client solutions and providing technical expertise to support our clients' SQL-based platforms.Key ResponsibilitiesSupervise daily processes to ensure optimal...

  • Senior Client Solutions Engineer

    4 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica.As a key member of our team, you will be responsible for delivering exceptional client solutions and providing technical expertise to support our clients' SQL-based platforms.Key ResponsibilitiesSupervise daily processes to ensure optimal...

  • Client Solutions Technical Lead

    5 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica. As a key member of our technical team, you will play a critical role in delivering exceptional client solutions and supporting our clients with SQL-based platforms.Key ResponsibilitiesSupervise daily processes and identify quality...

  • Client Solutions Technical Lead

    7 days ago

    Worcester, Worcestershire, United Kingdom Interactive Medica Full time

    About the RoleWe are seeking a highly skilled Senior Client Solutions Engineer to join our team at Interactive Medica. As a key member of our technical team, you will play a critical role in delivering exceptional client solutions and supporting our clients with SQL-based platforms.Key ResponsibilitiesSupervise daily processes and identify quality...

  • Client Relations Coordinator

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Jark - Worcester Full time

    Position OverviewOur client, a reputable organization in the service sector, is seeking to hire a Customer Service Administrator on a permanent basis.The key responsibilities of this position include:Processing new orders through various communication channels.Addressing customer inquiries promptly and effectively.Handling payment transactions...

  • Financial Accountant

    6 days ago

    Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a highly skilled Billing Officer to join our Care Billing Team at Sanctuary Group. As a Billing Officer, you will be responsible for creating client accounts on our system and issuing subsequent billing charges. You will maintain accuracy and completeness of financial records, adhering to financial controls to ensure regulatory...

  • Financial Accountant

    4 days ago

    Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a highly skilled Billing Officer to join our Care Billing Team at Sanctuary Group. As a Billing Officer, you will be responsible for creating client accounts on our system and issuing subsequent billing charges. You will maintain accuracy and completeness of financial records, adhering to financial controls to ensure regulatory...

  • Account Manager

    2 months ago

    Worcester, Worcestershire, United Kingdom Redwood Search Full time

    Key Account Manager 35k- 40K + Commission 25 days holiday plus Bank Holidays Worcester - Free Parking About the Role: As an Account Manager, you will play a pivotal role in building and maintaining strong relationships. Your primary responsibility will be to sell bespoke solutions through a consultative sales approach, understanding the unique needs of each...

  • Experienced Private Client Solicitor Wanted

    6 days ago

    Worcester, Worcestershire, United Kingdom Austen Lloyd Limited Full time

    Job Opportunity: Private Client SolicitorA prestigious regional law firm, Austen Lloyd Limited, is seeking an experienced Private Client Solicitor to join their thriving team. The firm has a strong reputation and is a leading regional player.Key Responsibilities:Assist in the growth of the private client departmentWork on a varied caseload covering Wills and...