Product Support Specialist

4 days ago


Horley, Surrey, United Kingdom Verto People Full time
Job Description

**Job Summary**

Verto People is seeking a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical service and aftersales support to our clients.

Key Responsibilities:

  • Provide technical assistance and support to clients via phone, email, and other communication channels.
  • Identify and resolve technical issues related to our analysing equipment used in various industries.
  • Collaborate with cross-functional teams to ensure seamless customer experience.
  • Develop and maintain knowledge of our products and services to provide accurate and timely support.
  • Participate in training and development programs to enhance technical skills and stay up-to-date with industry trends.

Requirements:

  • Strong technical background and experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and troubleshooting skills.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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