Mental Health Advocate

7 days ago

Watford, Hertfordshire, United Kingdom Herts Mind Network Full time

About the Role

Herts Mind Network is seeking a highly skilled and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing advice, information, and holistic support to individuals experiencing mental ill health or requiring support with their mental wellbeing.

Key Responsibilities

  • Provide advice, information, and onward referral to clients who are experiencing mental ill health or need support with their mental wellbeing.
  • Work closely with General Practitioners within the Primary Care Network to ensure seamless support and care for clients.
  • Conduct regular reviews to monitor and ensure the safety and wellbeing of clients.
  • Embed a person-centered and recovery-oriented approach in all aspects of the role, incorporating empathy, warmth, acceptance, authenticity, compassion, and humanity.

Accountabilities

  • Receive referrals from a wide range of referral pathways.
  • Undertake initial contact with clients and complete a holistic needs assessment, utilizing assertive outreach work to achieve initial client contact if required.
  • Provide holistic support, both outreach and in-centre, and advocacy services to clients experiencing mental ill health.
  • Ensure all person-centered risk assessments and support plans are completed as necessary.
  • Liaise with other agencies to ensure clients receive appropriate support and remain engaged with the service.
  • Assist clients in accessing mental health services, drug and alcohol services, housing/tenancy services, and other services according to assessed needs.
  • Establish effective pathways across various agencies to maximize partnership working.

What We Offer

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a maximum of 29 days after 5 years of employment (plus 8 days Bank Holidays).
  • An additional day of leave each year for your birthday following completion of the probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months of employment) – compensation payment for Optical, Dental, Chiropody, and Therapy Treatments.

Requirements

  • Ability to drive and access to your own vehicle (or equivalent) is essential for this role.

About Us

Herts Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health, recognizing the unique combination of skills, knowledge, and perspective they bring. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the 'them' and 'us' culture.

We are delighted to have been accredited as a Living Wage Employer.

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