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Warranty Administrator

1 month ago


Basingstoke, Hampshire, United Kingdom Jago Consultants Full time
Warranty Administrator Job Description

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Jago Consultants. As a Warranty Administrator, you will be responsible for ensuring accurate submissions of warranty and goodwill claims, monitoring warranty reports, and administering warranty policy in the best interests of the dealership, manufacturer, and customer.

Key Responsibilities:
  • Ensure accurate and timely submissions of warranty and goodwill claims
  • Monitor warranty reports and identify areas for improvement
  • Administer warranty policy and procedures
  • Maintain accurate records of warranty submissions, credits, rejections, and customer contributions
  • Communicate with relevant staff members, specialist repairers, and manufacturers' representatives
  • Stay up-to-date with warranty procedures and documentation
Requirements:
  • Organized and efficient with strong attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient in administrative software and systems
  • Previous experience in a warranty administration role

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual with a passion for warranty administration, please submit your application.