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Product Manager, Enterprise Payments
2 months ago
At American Express, we're committed to delivering exceptional customer experiences that drive business growth and innovation. Our team is dedicated to creating a culture of inclusivity, diversity, and collaboration, where everyone feels valued and empowered to succeed.
About the RoleThe Manager, Enterprise Payments Product Development will play a critical role in shaping the future of our payment capabilities. As a key member of our Enterprise Payments COE, you'll collaborate with cross-functional teams to drive the development of modern payment solutions, leveraging agile practices and scaled product delivery methodologies.
Key Responsibilities- Develop and execute product strategies and roadmaps, working closely with Product Management teams to translate business requirements into technical capabilities.
- Collaborate with engineers, architects, and business stakeholders to bring product visions to life, driving the definition and refinement of capabilities, features, and user stories.
- Drive the delivery of payment capabilities, establishing a playbook for enablement expansion and scaling of modern payment capabilities across the globe.
- Monitor and assess delivery and performance metrics to identify opportunities to improve delivery predictability, time to market, and delivery of iterative value to the business.
- Act as a bridge between technical teams and business stakeholders, ensuring clear communication, understanding, and alignment on product goals and progress.
- Relevant experience in Product Development, Capability Delivery, agile practices, and scaled product delivery.
- Passion for payments and the advancement in technologies driving innovation in the payments ecosystem.
- Proven ability to drive change, lead adoption of new ways of working, and leverage scaled Agile practices to drive successful product development and delivery.
- Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives.
- High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.
As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. We're driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence, enabling operational excellence for payment execution, innovative payment products, services, and capabilities to be built effectively and efficiently, and delivering on our customers' evolving payment needs.