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Product Manager, Enterprise Payments

2 months ago


London, Greater London, United Kingdom American Express Full time
About American Express

At American Express, we're committed to delivering exceptional customer experiences that drive business growth and innovation. Our team is dedicated to creating a culture of inclusivity, diversity, and collaboration, where everyone feels valued and empowered to succeed.

About the Role

The Manager, Enterprise Payments Product Development will play a critical role in shaping the future of our payment capabilities. As a key member of our Enterprise Payments COE, you'll collaborate with cross-functional teams to drive the development of modern payment solutions, leveraging agile practices and scaled product delivery methodologies.

Key Responsibilities
  • Develop and execute product strategies and roadmaps, working closely with Product Management teams to translate business requirements into technical capabilities.
  • Collaborate with engineers, architects, and business stakeholders to bring product visions to life, driving the definition and refinement of capabilities, features, and user stories.
  • Drive the delivery of payment capabilities, establishing a playbook for enablement expansion and scaling of modern payment capabilities across the globe.
  • Monitor and assess delivery and performance metrics to identify opportunities to improve delivery predictability, time to market, and delivery of iterative value to the business.
  • Act as a bridge between technical teams and business stakeholders, ensuring clear communication, understanding, and alignment on product goals and progress.
Requirements/Qualifications
  • Relevant experience in Product Development, Capability Delivery, agile practices, and scaled product delivery.
  • Passion for payments and the advancement in technologies driving innovation in the payments ecosystem.
  • Proven ability to drive change, lead adoption of new ways of working, and leverage scaled Agile practices to drive successful product development and delivery.
  • Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives.
  • High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.
About Network & Acquiring Solutions

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. We're driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence, enabling operational excellence for payment execution, innovative payment products, services, and capabilities to be built effectively and efficiently, and delivering on our customers' evolving payment needs.