Product Manager, Enterprise Payments Development

3 weeks ago

London, Greater London, United Kingdom American Express Full time

Transforming Payments, Transforming Lives

At American Express, we're committed to delivering exceptional customer experiences through innovative payment solutions. As a Manager, Enterprise Payments Product Development, you'll play a critical role in shaping the future of payments, driving modernization, and developing new capabilities that power key customer journeys across our global network.

About the Role

This exciting opportunity is part of our Enterprise Payments COE, tasked with driving a multi-year Multi-Rail Payments program to accelerate the development of our enterprise payment services and redesign the operating model surrounding it. You'll collaborate with engineers, architects, and business stakeholders to bring the product vision to life, translating product strategies and roadmaps into technical capabilities and actionable delivery plans.

Key Responsibilities

  • Develop capability release plans with key stakeholders, e.g., Product Management, Engineering, Operations, business owners, market teams, etc.
  • Participate in the discovery and envisioning of new payment flows and bank integration capabilities.
  • Drive the definition and refinement of capabilities, features, user stories, and associated success criteria.
  • Prioritize and sequence the delivery of payment capabilities within scrums and participate in cross-team delivery planning.
  • Monitor and assess delivery and performance metrics to identify opportunities to improve delivery predictability, time to market, and delivery of iterative value to the business.

Requirements/Qualifications

  • Relevant experience: Experience in Product Development, Capability Delivery, agile practices, and scaled product delivery.
  • Payments expertise: Passion for payments and the advancement in technologies driving innovation in the payments ecosystem.
  • Passion for results: Passion to drive execution and deliver results in a dynamic and highly matrixed environment.
  • Delivery track record: Proven ability to drive change, lead adoption of new ways of working, and leverage scaled Agile practices to drive successful product development and delivery.

About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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