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Compensation Specialist

2 months ago


Belfast, United Kingdom SSE Full time

About the Role

We are seeking a highly skilled Compensation Specialist to join our team at SSE. As a key operational requirement, this role will play a crucial part in ensuring the smooth operation of our business.

Key Responsibilities

  • Handle escalated complaints by providing excellent customer service while resolving issues in a timely and professional manner.
  • Assist in ensuring continuous process improvements by taking ownership of the improvement cycle and implementing solutions that drive business growth.
  • Complete audits, dip tests, and data protection checks within the department in line with business plans.
  • Develop and implement coaching skills to support the development of team members.

About Our Business

SSE is a leading energy company with a vision to be a leading energy company in a net-zero world. We have a strong market position and great customer relationships, with expert customer teams working across multiple locations.

Our Ambitions

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions. We are committed to creating an inclusive environment for all employees and encourage diversity.

What We Offer

  • An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, and much more.
  • A range of benefits, including sharesave scheme, interest-free technology loans, and 24/7 free and confidential employee counselling service.

Next Steps

All applications should be submitted online. We will be in touch after the vacancy closing date to let you know the outcome.