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Food and Beverage Service Associate

2 months ago

London, Greater London, United Kingdom Red Carnation Hotels Full time

Job Summary:

We are seeking a skilled and attentive Waiter to join our team at The Montague on the Gardens Hotel, a luxurious four-star deluxe property located in the heart of London's Bloomsbury.

About the Role:

As a Waiter, you will be responsible for providing exceptional customer service and creating memorable dining experiences for our guests. Your duties will include:

  • Ensuring that all food and beverage service areas are maintained to the highest level of cleanliness and hygiene.
  • Being familiar with all menus and products available.
  • Assisting with taking restaurant telephone calls and taking reservations and messages to company standards.
  • Creating a warm and welcoming atmosphere for our guests.

Requirements:

To be successful in this role, you will need:

  • Excellent customer service skills and interpersonal skills.
  • Previous experience in a similar role in a luxury hotel environment.
  • Attention to detail and ability to work in a fast-paced environment.

What We Offer:

We offer a range of benefits and perks, including:

  • Recommend friend and family bonus scheme worth up to £600.
  • Free meals on duty.
  • Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets.
  • Complimentary uniform and dry-cleaning services.
  • Holiday allowance increasing with length of service up to 25 days.
  • Two paid volunteering days each year.
  • Free access to Employee Assistance Programme.
  • Hotel-based recognition incentive (Employee of the month up to £200).
  • Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally.
  • Staff Appreciation Annual Party and other Employee Recognition Events.

About Us:

Red Carnation Hotels is a family-owned hotelier business with 17 stunning properties all over the world. We have won numerous awards, including Best Employer and Sustainable Business at the Cateys. We are proud of our commitment to developing our staff and have been honoured to have won a Princess Royal Training Award by HRH The Princess Royal and City & Guilds.