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Client Relationship Manager

3 months ago

Oxford, Oxfordshire, United Kingdom FAI Farms Full time

Position Overview: As a Client Account Manager at FAI Farms, you will play a crucial role in advancing our commitment to sustainable food production. With over two decades of experience, FAI collaborates with international enterprises involved in livestock and aquaculture. Our objective is to foster positive transformations for animals, communities, and the environment. In this pivotal role within the FAI Insite consultancy team, you will cultivate and sustain robust client partnerships, ensuring their requirements are addressed while contributing to innovative food production strategies.

Work Schedule: Full-time, 37.5 hours per week

Remote Work: Primarily remote with occasional travel for client and team engagements

Key Responsibilities

As a Client Account Manager, your focus will be on delivering value to clients and promoting sustainability within animal supply chains. This includes:

  • Overseeing the planning, execution, and assessment of key client accounts, including budget management and communication strategies.
  • Providing expert consultancy services, which involve preparing technical documentation, attending client meetings, and delivering presentations.
  • Collaborating with the sales team to identify and develop new business opportunities, including crafting and presenting strategic project proposals.
Qualifications & Experience

Essential Criteria:

  • A degree in Sustainability, Agriculture, Aquaculture, Environmental Science, or a related field.
  • A minimum of three years of relevant industry experience within livestock supply chains, either from the farmed animal sector or within agriculture/aquaculture or technical teams in food businesses.
  • Demonstrated ability to build client relationships and work collaboratively with colleagues and partners to deliver client value.
  • Proven project management skills, including proposal writing, project planning, budgeting, and monitoring.
  • Experience in business development.
  • Strong computer proficiency.

Personal Attributes:

  • Self-motivated and capable of managing time effectively.
  • Proactive problem-solver with a results-oriented mindset.
  • Excellent interpersonal skills, capable of fostering relationships and collaborating at all levels.
  • Ability to produce high-quality work aligned with FAI's mission and objectives.
  • Adaptable and flexible in approach.
  • Strong verbal and written communication skills.
  • Exceptional organizational skills, capable of managing multiple projects simultaneously.
  • Comfortable working remotely and engaging with colleagues across various international locations.

About FAI Insite:

FAI Insite serves as our strategic consultancy division, leveraging advanced data collection and reporting tools to enhance supply chain transparency and performance metrics.

FAI's Mission:

FAI partners with global businesses in the livestock and aquaculture sectors, aiming to drive positive change for animals, communities, and the environment. We collaborate with a diverse range of companies, from innovators challenging conventional practices to those beginning their sustainability journey, assisting them in understanding their supply chains.