Sales Team Lead

3 days ago


Enfield Town, Greater London, United Kingdom ADI Global Full time
Job Summary

This role is a Monday-to Friday 08:30-17:30 position that offers excellent, long-term opportunities.

Key Responsibilities
  • Provide exceptional service to customers, handle sales inquiries, and process orders.
  • Support the team and branch manager in stimulating sales and achieving sales targets collaboratively.
  • Ensure compliance with health and safety regulations, conducting regular inspections and implementing preventive measures.
  • Manage day-to-day branch operations, inventory, shrinkage, cash/credit control, and support business plans/strategy.
  • Deliver marketing activities in line with business strategy and provide guidance and coaching to branch staff.
  • Monitor and evaluate branch performance and customer satisfaction, handle customer enquiries and complaints, and escalate where necessary.
Requirements
  • Prior sales/customer service experience, preferably in a trades or wholesale environment.
  • Previous industry experience in a wholesale distributor or trade counter environment is an advantage.
  • Ability to work on the phone with customers, providing advice and looking for sales or upselling opportunities.
  • Stable permanent role with a bonus scheme paid quarterly, excellent company benefits, and pension contribution.

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