Migration Support Officer

1 day ago

Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full time
About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Migration Support Officer. As a key member of our Migration Team, you will play a vital role in supporting individuals and families who have arrived in Lincolnshire through various national government humanitarian programs or resettlement routes.

Key Responsibilities:

  • Manage a caseload of individuals and families, providing personalized support to ensure a smooth transition into their new community.
  • Work closely with internal and external colleagues to provide a comprehensive support service, addressing the complex needs of our clients.
  • Develop and maintain relationships with various organizations to ensure a collaborative approach to integration.
  • Apply national guidance and policies to ensure compliance and best practice in all aspects of the role.
  • Provide exceptional customer service, responding to the diverse needs of our clients with empathy and professionalism.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients from diverse backgrounds.
  • Strong problem-solving skills, with the ability to think creatively and respond to complex situations.
  • Emotional intelligence, empathy, and a commitment to delivering person-centered support.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple scenarios.
  • Knowledge of national guidance and policies related to humanitarian resettlement and community integration.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment, with a focus on employee well-being.
  • The chance to make a meaningful impact on the lives of individuals and families in our community.

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