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Business Operations Analyst
2 months ago
We are seeking a highly skilled Business Analyst to join our Service Administration department at Marlowe Fire & Security. As a Business Analyst, you will play a crucial role in providing qualitative data and insightful commentary on the operational performance of the business.
Key Responsibilities:- Prepare and review daily/weekly/monthly reports with commentary for the leadership team.
- Reconcile engineer revenue to revenue declared in monthly accounts produced within Sage 200.
- Produce weekly timesheet audits, including review of high overtime.
- Link service management and payroll to accurately sign off commissions/overtime/expenses.
- Verify incentive scheme details monthly.
- Produce anomaly reports identifying wastage and sub-optimised business outcomes.
- Analyse profitability of sub-con labour usage, linking cost to revenue.
- Ensure best use of KPI data and company delivery performance against customer SLAs.
- A proactive approach, excellent inter-personal skills, and first-class presentational skills.
- Discreet and respect confidentialities.
- Highly numerate/analytical.
- Flexible approach, able to pick up new work and one-off projects as they arise.
- Self-motivated with the ability to work in a team and on own initiative.
- Great attention to detail.
- Detailed understanding of operational and financial databases.
- Advanced Office 365 skills, specifically Excel and PowerPoint.
- Ability to deal with high volumes of complex data.
- ODBC/SQL skills desired but not a prerequisite.
- Knowledge of management accounts desirable but not essential.
- SAGE 200/CASH for Windows knowledge would be of advantage.
- Basic Salary - £30-35,000 per annum.
- Royal London Pension.
- Life Assurance 4x Salary.
- Paid Holidays plus Bank Holidays.
- Additional Day holiday for each full year of completed service (up to 25 days).
- Additional Birthday Holiday.
- Paid Candidate Referral Scheme - up to £1,000 per referral.
- Mental Health & Well-being Scheme.
- Employee Recognition Scheme.
- Development and progression opportunities.
- Free, secure on-site parking.
- Free, on-site gym.
We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, your application cannot be considered.
