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Customer Support Coordinator

2 months ago

Fulham, Greater London, United Kingdom Office Angels Full time

**Job Summary**

We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Office Angels. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.

**Key Responsibilities:**

  • Provide timely and effective customer service via phone and email
  • Manage customer inquiries and resolve issues in a professional and courteous manner
  • Process and administer UK installations, including preparing service quotations and customer service invoices
  • Prepare spare part sales quotations and invoices
  • Review weekly compliance with performance targets and formulate weekly service reports
  • Perform general office administration tasks, including ordering supplies and liaising with printers

**Requirements:**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in Microsoft Office, including Outlook, Word, and Excel
  • Previous customer service experience, preferably in a similar role

**What We Offer:**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

**About Office Angels:**

Office Angels is a leading recruitment agency specializing in permanent and temporary staffing solutions. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented individual to join our team.