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Lead Customer Insights Analyst

2 months ago

Leicester, Leicester, United Kingdom Harnham Full time £70,000
Lead Customer Insights Analyst

We are seeking a highly skilled Lead Customer Insights Analyst to join our Analytics team at Harnham. As a key member of our team, you will be responsible for delivering long-term reporting and analytics solutions that drive business growth and customer satisfaction.

Key Responsibilities:

  • Develop and maintain customer segmentation models to inform business decisions
  • Design and implement data visualization tools to communicate insights to stakeholders
  • Provide actionable recommendations to improve customer lifetime value and retention
  • Lead a team of analysts to achieve business objectives

Requirements:

  • Strong SQL experience and proficiency in data visualization tools
  • Previous management/mentoring experience and a track record of success
  • Hybrid working pattern with opportunities for growth and development

About Harnham

Harnham is a leading business in the retail industry, and we are committed to delivering exceptional customer experiences. If you are a motivated and results-driven individual with a passion for data insights, we encourage you to apply for this exciting opportunity.