Data Analyst

4 weeks ago


Leicester, Leicester, United Kingdom NEXT Full time

**Collections Strategy Analyst Role**

We are seeking a skilled Data Analyst to join our Credit and Risk team at NEXT. As a Collections Strategy Analyst, you will play a crucial role in analysing our £1.3B credit portfolio and using data to drive insights on how to optimise our customer proposition and business profit.

**Key Responsibilities:**

  • Produce regular reporting and carry out complex analysis using multiple data sources.
  • Comment on trends, adding value through contributing ideas and solutions to any problems or opportunities identified.
  • Continuously review and refine collection strategies to improve recovery rates and drive good customer outcomes.
  • Build and present reporting and strategy recommendations relating to collections strategy at internal and external meetings.
  • Work with internal and external teams to deliver these strategies.

**Requirements:**

  • Experience of working in an analyst position or a highly numerate/analytical background.
  • Experience in Collections or Collections Strategy.
  • Natural problem-solving skills and the ability to work logically.
  • An eye for detail and the drive to get under the skin of complex business challenges.
  • Strong verbal and written communication skills.

**About NEXT:**

We are a leading retail business with a strong focus on customer satisfaction and business growth. Our Credit and Risk team is responsible for analysing our credit portfolio and using data to drive insights on how to optimise our customer proposition and business profit.


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