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Aquatic Safety Officer

2 months ago


Eastbourne, East Sussex, United Kingdom Wave Leisure Trust Full time

Job Overview

The primary responsibility of this role is to maintain the safety and well-being of patrons at all times within the recreational facility. You will be tasked with quickly addressing emergencies and delivering essential care and assistance until professional medical personnel arrive.

This position is situated within a health and wellness center that provides various sports and leisure activities alongside healthcare services. You will be part of a team-oriented environment dedicated to enhancing wellness and delivering exceptional customer service.

Key Qualifications and Requirements

  • Strong interpersonal communication skills
  • Knowledge of aquatic safety risks
  • Capability to manage challenging customer interactions with professionalism
  • Ability to stay calm under pressure
  • Keen observational skills
  • Swift action in emergency scenarios
  • Customer-focused approach
  • Enthusiastic and collaborative team player
  • Previous experience in a similar role
  • NPLQ certification is mandatory

Preferred Qualifications

  • Familiarity with COSHH regulations
  • Coaching qualifications
  • First aid certification

Additional Expectations

  • Flexibility to adapt to evolving business requirements
  • Commitment to adhering to company policies and procedures