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Sales Executive

2 months ago


Watford, Hertfordshire, United Kingdom Fortrade Full time
About the Role

We are seeking a highly motivated and results-driven Telesales Executive to join our dynamic team at Fortrade Ltd. As a key member of our sales team, you will be responsible for engaging with clients over the phone, providing valuable insights and information regarding our suite of CFD instruments.

Key Responsibilities
  • Client Engagement: Build trust with clients through regular phone and email communication, gaining a deep understanding of their investment and educational objectives.
  • Product Education: Offer information about our CFD instruments and educational services, highlighting their advantages and associated risks, ensuring clients make informed decisions.
  • Platform Assistance: Guide clients through our trading platform, providing support on account setup, technical features, and available resources to enhance their trading experience.
  • Relationship Management: Foster relationships with clients by delivering exceptional service, promptly addressing inquiries, and presenting market analysis to support their investment journey.
  • Compliance: Ensure compliance with regulatory requirements throughout client interactions, maintaining accurate records and adhering to established regulations.
  • Continuous Learning: Stay updated on industry trends, market developments, and regulatory changes through in-house training and professional development initiatives to enhance expertise and provide a valuable service to our clients.
Requirements
  • Previous experience in sales, telesales, or financial services.
  • Strong communication skills via phone and email.
  • Excellent interpersonal skills, with a focus on building trust and rapport with clients.
  • Detail-oriented mindset with the ability to analyze client needs.
  • Ability to thrive in a fast-paced, dynamic environment and overachieve performance targets.
  • Proficiency in CRM programs and relevant computer applications.
  • Commitment to upholding ethical standards and regulatory compliance.
What We Offer
  • Full in-house training and development.
  • Employee wellbeing program.
  • Free parking on-site.
  • Contributory pension scheme.
  • Fast progression opportunities.
  • Salary increases each year.
  • Office incentives based on performance.
  • Monthly and weekly spending vouchers for top performers.

At Fortrade Ltd., we are committed to providing a supportive and dynamic work environment that allows our employees to grow and develop their skills. If you are a motivated and results-driven individual looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.