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Retail Estate Optimisation Coordinator

2 months ago

Letchworth, Hertfordshire, United Kingdom Stapleton's Full time
About the Role

We are seeking a highly skilled and experienced Retail Centre Planning Assistant to join our team at Stapleton's. As a key member of our retail planning team, you will play a critical role in ensuring that our retail centres are optimally stocked and merchandised to meet the needs of our customers.

Key Responsibilities
  • Develop, maintain, and review centre stock profiles for 800 retail centres, in line with business requirements, such as commercial targets, promotions, brand switches, and business streams.
  • Manage new projects related to retail centre stock profile development, championing new initiatives and communicating with divisional directors and operations managers.
  • Manage the BWO system, resolving queries, and analysing system data to improve performance.
  • Resolve queries from retail centres on profiles, capacity, replenishment, and other related matters.
  • Implement strategies for the launch of new brands at centres.
  • Develop and provide weekly, monthly profiling performance reviews and design KPI communications for management teams.
  • Maximise retail estate space in terms of profitability, range, price, width, and depth of stock available, and provide reports to illustrate market coverage and share.
  • Review and take corrective action on surplus stock, slow stock, and aging stock.
  • Monitor and review all local orders outside of profiles and work with demand planners to understand variances and mitigate through FC amendments, profile amendments, and/or education of centre staff.
  • Work closely with logistics to manage outbound volume in line with business requirements and ensure logistics constraints are correct for changing demand volumes.
  • Work closely with the inbound team to ensure that retail availability is maximised through availability and net stock calculations.
  • Create contingency orders if the system fails to produce one.
  • Plan seasonal and promotional stock at retail centres.
  • Monitor slow sellers and take action to remove from profiles, reduce prices, or return stock as necessary.
  • Update and review system override user tables.
  • Produce business reports, such as aged stock reports and RC availability reports.
  • Identify production and supply difficulties and deal with any problems or delays by switching to alternate parts.
  • Coach, train, and supervise junior staff.
Requirements
  • We seek applications from people who are striving for a position where they can personally change things and drive products to become category forerunners.
  • We seek applicants who champion and drive change, pioneer new ideas and approaches, think outside of the box, and seek to share information in a proactive and constructive manner while retaining the ability to manage the smaller details.
  • High attention to detail and accuracy is essential.
  • Ability to analyse system data and transform it into effective communication.
  • Ability to develop mutually beneficial internal and external relationships with key contacts.
  • Skilled communicator who can liaise effectively and build a strong rapport with a wide range of people from senior management to centre staff.
  • Confident in manual planning processes and computer software use, particularly in MS Excel and demand planning software.
  • High level of numeracy with the ability to understand trends and patterns within numbers and seasonal demands, and strong analytical skills.
  • Adept at managing huge amounts of detailed data.
  • Excellent time management and prioritisation skills.
  • Ability to be flexible and adapt to changing circumstances and procedures quickly to ensure smooth running of vital business operations.
  • Ability to manage projects.
  • Supervisory experience desirable to be able to effectively coach retail planning assistants.
  • Excellent working knowledge of Excel.
  • Tyre industry knowledge or consumer goods retail experience required.
  • You need to be strong enough to keep calm and diplomatic when under pressure.
  • This role can require quick thinking to spot trends, evaluate large amounts of data, and make sound decisions. Things can change very quickly, and there are always deadlines to meet.
What We Offer

We can offer a career path with development in a stable working environment. Benefits include performance-related bonus, pension, life assurance, annual holidays increasing with service, Employee Assistance Programme (EAP), generous discount and cashback scheme with major retailers, as well as staff discounts with ETEL Group automotive companies.