Junior Installation Engineer

4 weeks ago

Coventry, Coventry, United Kingdom Harper Chalice Full time
About the Role

We are seeking a highly motivated and skilled Junior Installation Engineer to join our dynamic team at Harper Chalice. As a key member of our installation team, you will play a crucial role in supporting our senior installers in the installation and maintenance of electronic perimeter security systems.

Key Responsibilities
  • Installation and Maintenance: Assist in the installation, maintenance, and servicing of Harper Chalice perimeter security systems.
  • Project Support: Help supervise 3rd party contractors, ensuring work meets our high standards and project timelines.
  • Troubleshooting: Resolve on-site issues to keep projects on track, escalating unresolved problems to higher management.
  • Customer Relations: Build and maintain positive relationships with customers, ensuring their satisfaction throughout the project.
  • Record Keeping: Maintain accurate records of all project activities, including work undertaken and any modifications requested by clients.
  • Communication: Keep the Harper Chalice office informed about project progress and any assistance needed, ensuring timely resolution of issues.
  • Tool and Equipment Management: Ensure all company-provided tools, equipment, and vehicles are in good working order, and manage van stock levels efficiently.
Weekly Responsibilities
  • Accurately record working hours and submit timesheets promptly.
  • Report any incidents or delays to the Project Manager for timely action.
  • Prepare and hand over completed project documentation.
  • Conduct regular vehicle checks and maintain the cleanliness of the company van.
Monthly Responsibilities
  • Assist with the preparation of project progress records.
  • Review training certificates and notify management of any upcoming expirations.
  • Inspect tools and equipment for damage, reporting any issues as needed.
  • Provide feedback on potential improvements to the installation process.
Key Performance Indicators (KPIs)
  • Completion of projects according to plan and within the allocated labour days.
  • Efficient management of van stock with minimal additional shipments required.
  • Identification and resolution of installation defects during the commissioning stage or thereafter.
Requirements

We are looking for a candidate with a basic understanding of installation techniques, ideally for electric fences and Perimeter Intrusion Detection Systems. Familiarity with the technical specifications and operational requirements is also essential. Knowledge of safety and legal standards related to the installation and maintenance of security systems is required. Experience with tools and equipment is necessary, as well as at least 1 year of hands-on experience in a similar role or relevant apprenticeship/training.

Strong attention to detail, a problem-solving mindset, and the ability to work under supervision while gradually developing independence in tasks are also essential. Good communication skills, capable of effectively interacting with team members and supervisors, are required. Commitment to maintaining high standards of safety and professionalism on-site is also necessary.

Proficiency in English, both written and verbal, to follow instructions and communicate effectively is required.Working Hours and Benefits

37.5 hours per week (9.00am to 5.00pm with 30 min lunch break, from Monday to Friday). Hybrid working. UK wide travel with overnight hotel accommodation is required for the role, attending sites and meetings.

Salary depending on experience. 24 Days Holiday + 8 Bank Holidays. Increased Holiday Allowance After 5 Years. Option to Buy Up to 5 Additional Holiday Days. Company Van & Tools. Company pension scheme. 3x Death in Service Insurance. Performance Bonuses. Overtime Opportunities. Staying Away Allowance. Costco Membership. Christmas Shutdown. Christmas & Summer Events. Extensive product training during an in-depth integration in Coventry. Harper Chalice offices with office space, meeting room, demo room and kitchen. Career perspectives within Harper Chalice as well as the VITAPROTECH Group.

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