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Junior Installation Specialist

2 months ago

Coventry, Coventry, United Kingdom Harper Chalice Full time
About the Role:

As a Junior Installation Specialist at Harper Chalice, you will play a crucial role in supporting our senior installers in the installation and maintenance of electronic perimeter security systems. This is a hands-on role where you will gain invaluable experience working on high-profile projects across the UK.

Key Responsibilities:

  • Installation and Maintenance: Assist in the installation, maintenance, and servicing of Harper Chalice perimeter security systems.
  • Project Support: Help supervise 3rd party contractors, ensuring work meets our high standards and project timelines.
  • Troubleshooting: Resolve on-site issues to keep projects on track, escalating unresolved problems to higher management.
  • Customer Relations: Build and maintain positive relationships with customers, ensuring their satisfaction throughout the project.
  • Record Keeping: Maintain accurate records of all project activities, including work undertaken and any modifications requested by clients.
  • Communication: Keep the Harper Chalice office informed about project progress and any assistance needed, ensuring timely resolution of issues.
  • Tool and Equipment Management: Ensure all company-provided tools, equipment, and vehicles are in good working order, and manage van stock levels efficiently.

Weekly Responsibilities:

  • Accurately record working hours and submit timesheets promptly.
  • Report any incidents or delays to the Project Manager for timely action.
  • Prepare and hand over completed project documentation.
  • Conduct regular vehicle checks and maintain the cleanliness of the company van.

Monthly Responsibilities:

  • Assist with the preparation of project progress records.
  • Review training certificates and notify management of any upcoming expirations.
  • Inspect tools and equipment for damage, reporting any issues as needed.
  • Provide feedback on potential improvements to the installation process.

Key Performance Indicators (KPIs):

  • Completion of projects according to plan and within the allocated labour days.
  • Efficient management of van stock with minimal additional shipments required.
  • Identification and resolution of installation defects during the commissioning stage or thereafter.

Qualifications and Skills:

  • Basic understanding of installation techniques ideally for electric fences and Perimeter Intrusion Detection Systems.
  • Familiarity with the technical specifications and operational requirements.
  • Knowledge of safety and legal standards related to the installation and maintenance of security systems.
  • Experience with tools and equipment.
  • At least 1 year of hands-on experience in a similar role or relevant apprenticeship/training.
  • Strong attention to detail with a focus on ensuring high-quality installations.
  • Problem-solving mindset with a solution-oriented approach to technical challenges.
  • Ability to work under supervision while gradually developing independence in tasks.
  • Good communication skills, capable of effectively interacting with team members and supervisors.
  • Commitment to maintaining high standards of safety and professionalism on-site.
  • Proficiency in English, both written and verbal, to follow instructions and communicate effectively.