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Customer Service Representative

2 months ago

Selkirk, Scottish Borders, United Kingdom Circet IRE & UK Full time
Circet Ireland & UK is a leading provider of specialist services to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are seeking an experienced Call Centre Agent to join our team in Selkirk, Scotland, for a 9-month fixed-term contract. The successful candidate will work full-time hours (37) and have the option to work hybrid.

Key Responsibilities:

* Provide key support to our engineers and supervisors
* Competent on Microsoft packages, particularly Excel
* Prior Service Centre Agent experience and willingness to undertake additional training as required
* Good working knowledge of work management systems and Windows (Excel/Word)
* Good awareness of Health & Safety and Quality Assurance Procedures

What We Offer:

* Competitive salary
* 25 days annual leave per annum
* Life assurance
* Access to Employee Assistance Programmes
* Career developmental opportunities through our further education programme, mentoring programme, and pathway programme

If you are a motivated and experienced Call Centre Agent looking for a new challenge, please apply.