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Wellness Spa Specialist

3 months ago

Cardiff, United Kingdom voco™ Hotels Careers Full time
Position Overview

As a Spa Therapist, you will play a vital role in delivering exceptional wellness experiences at our esteemed establishment. This position offers a 16-hour per week contract with a competitive hourly rate of £13.75, along with a £250 bonus upon successful completion of your probationary period.

Key Responsibilities
  • Provide a comprehensive range of Massage and Beauty Therapy treatments, ensuring the highest standards are maintained throughout each session.
  • Engage in retail sales to both members and guests, enhancing their overall experience.
Qualifications

To excel in this role, candidates should possess:

  • A passion for delivering outstanding service with a guest-centric approach.
  • Previous experience in a customer-facing position.
  • A genuine interest in spa and wellness practices.
  • Strong attention to detail and the ability to manage multiple tasks effectively.
Benefits

Our Spa Therapists enjoy a variety of benefits, including:

  • Becoming part of the IHG Hotels & Resorts family, a globally recognized leader in the hospitality industry.
  • A complimentary one-night stay at the hotel, including a two-course dinner and breakfast, following a successful probation period.
  • Guaranteed hours with no zero-hour contracts.
  • Taxi subsidies for shifts starting or ending between 23:00 and 06:00.
  • Subsidized childcare support and meals during shifts.
  • 28 days of annual leave, increasing to a maximum of 33 days (pro-rated).
  • Company sick pay and life insurance coverage.
  • Exclusive discounts at hotels and restaurants worldwide.
  • Access to discounts from over 15,000 retailers.
  • A generous 'Refer a Friend' program.
Equal Opportunity Statement

At IHG Hotels & Resorts, we are committed to fostering an inclusive workplace where all colleagues are treated equally and have the opportunity to develop their skills. We welcome applicants from diverse backgrounds and do not discriminate based on any characteristic protected by law.

If you are passionate about wellness and dedicated to providing exceptional service, we encourage you to consider this opportunity.