Specialist Coordinator

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time
Job Title: Specialist Co-ordinator

We are seeking a highly skilled and organized Specialist Co-ordinator to join our Oncology Booking service at Cheltenham General Hospital. As a key member of our team, you will play a vital role in ensuring the smooth and efficient administration of patient appointments and treatments.

Key Responsibilities:
  1. To coordinate and implement an efficient booking system for patients and clinicians, ensuring waiting time targets and clinical targets are met.
  2. To monitor progress of referrals, identify problems, and take appropriate actions to ensure efficient management of referrals.
  3. To action clinic re-scheduling, ensuring clinical priorities are maintained and liaising directly with consultants and nursing teams where capacity problems exist.
  4. To manage block booking appointments, ensuring clinical priorities are maintained.
  5. To make judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and waiting time targets.
  6. To ensure patients receive a supportive and responsive service tailored to their specific needs.
  7. To ensure accurate and timely data collection, advising management and nursing teams on over or under capacity issues.
Requirements:
  • Previous experience of Trakcare and confidence in the use of other IT software systems.
  • Excellent communication and time management skills.
  • Able to work well under pressure and make sound judgements in challenging situations.
Benefits:
  • Holiday entitlement of 27 days per year, plus eight Bank Holidays, rising to 33 days after 10 years' service.
  • Annual personal development reviews to support career aspirations.
  • Occupational health services and support.
  • Automatic membership of the NHS Pension Scheme.


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