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Sales Operations Analyst
2 months ago
About Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.
Our Culture
We are a pioneer of global distributed collaboration, with colleagues in 75+ countries and few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
About the Role
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly.
Key Responsibilities
- Support all aspects of the day-to-day operations of the sales function globally.
- Review opportunities for accuracy and provision orders on successful closure of a deal.
- Support the Sales Operations Manager to improve sales data quality and processes.
- Report on data quality metrics to executive-level stakeholders.
- Implement surveys and define metrics for executive-level stakeholders.
- Support the sales team globally on CRM and other sales operations systems.
- Deliver sales metrics, dashboards, and other ad-hoc analytical tasks.
- Lead automation and streamline the Lead to Order process.
Requirements
- An exceptional academic track record from high school and university.
- Experience in a sales operations/sales order processing role.
- Experience in a technology subscription-based business.
- Experience driving data quality improvement.
- Energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes.
- Excellent problem-solving and analytical skills.
- Ability to work productively with stakeholders at all levels of the organization on a global scale.
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance, and Marketing teams.
- Experience with Salesforce or similar CRM.
- Ability to travel internationally twice a year, for company events up to two weeks long.
What We Offer
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review.
- Recognition rewards.
- Annual holiday leave.
- Maternity and paternity leave.
- Employee Assistance Programme.
- Opportunity to travel to new locations to meet colleagues.
- Priority Pass, and travel upgrades for long-haul company events.
