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Community Outreach Coordinator

2 months ago


Scunthorpe, North Lincolnshire, United Kingdom Citizens Advice North Lincolnshire Full time
About the Role

Citizens Advice North Lincolnshire is seeking a skilled Community Response Coordinator to join our team. As a key member of our staff, you will play a vital role in supporting clients and contributing to the development of our services.

Key Responsibilities
  • Client Support: You will act as the first point of contact for client referrals from North Lincolnshire Council's Adult Services, providing person-centred support and empowering clients to self-manage their needs.
  • Community Engagement: You will work with clients to identify and develop low-level interventions that address their domestic and social needs, promoting a strength-based approach and focusing on community assets.
  • Data Management: You will ensure that service data and local intelligence are captured and communicated to inform the review, revision, and development of interventions, contributing to the growth of accessible and sustainable activities and services.
  • Project Outcomes: You will record project outcomes and develop a feedback loop to reflect the impact of community response on individuals and the system as a whole.
What We Offer
  • Employee Assistance Scheme: We provide access to an employee assistance scheme managed by LifeWorks, offering a range of benefits, including a 24/7 telephone helpline, online support website, and face-to-face counselling sessions.
  • Annual Leave: You will be entitled to 28 days of annual leave, plus 8 bank holidays, providing a healthy work-life balance.