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Company Overview
Certain Advantage is seeking a Procurement Specialist to join our team. This position offers a permanent, hybrid work arrangement. We are collaborating with a vibrant and fast-growing consumer goods organization that has seen its workforce expand by over 30% in the last two years.
Position Summary
We are looking for a proactive Procurement Specialist who is eager to make a significant contribution to our operations.
Key Responsibilities:
- Handle incoming and outgoing communications to evaluate customer products.
- Provide prompt and effective responses to customer inquiries.
- Coordinate with multiple departments to ensure a seamless customer experience.
- Collaborate within a small team to achieve collective objectives.
- Demonstrate flexibility and a desire to acquire new skills.
- Thrive in a dynamic environment by addressing challenges proactively and utilizing problem-solving skills.
- Foster a positive team culture and contribute to a supportive workplace.
We are in search of individuals who possess:
- Experience in a sales-oriented contact center.
- A proven track record of achieving individual and team performance targets.
- Familiarity with internal CRM platforms.
- Strong objection-handling skills to effectively manage customer concerns.
- A polite and professional telephone demeanor for outstanding customer service.
- Excellent verbal and written communication abilities.
- The capability to work collaboratively within a team to reach shared goals.
- Flexible working arrangements
- Access to Medicash healthcare services
- Participation in our uncapped profit-sharing program
- 25 days of annual leave
