IFS Technical Support Specialist
4 weeks ago
We are seeking a highly skilled IFS Technical Support Consultant to join our team at Hays Technology. As a key member of our support team, you will be responsible for providing timely and effective support for IFS solutions and products, addressing issues pre- and post-implementation.
Key Responsibilities- Customisation and Configuration: Tailor IFS software to meet specific client needs.
- Client Support: Provide timely support for IFS solutions and products, addressing issues pre- and post-implementation.
- Upgrades and Maintenance: Assist with upgrades, ensuring smooth operation and resolving performance issues.
- Client Collaboration: Understand client business processes and provide recommendations for optimal use of IFS software.
- Training and Documentation: Communicate with clients, offering guidance, training, and best practice documentation.
- Technology Updates: Stay updated on IFS technology and industry best practices to improve system performance and client satisfaction.
- Service Desk Management: Monitor and respond to issues, manage faults, and ensure solutions align with SLAs.
- Reporting: Produce customer reports and attend client meetings to discuss support usage and cases.
- Record Keeping: Document and track client enquiries and support activities.
- Feedback and Improvement: Provide feedback to management on common issues and trends for continuous improvement.
- Technical Proficiency: Strong understanding of IFS software, including modules, functionalities, configurations, implementation, customisation, and maintenance. Skills in IFS Configuration, Connectivity, Data Migration, and Reporting (especially Crystal Reporting). Experience in multi-customer support environments and various industries.
- Problem-Solving Skills: The ability to efficiently identify and resolve technical issues with a proactive approach to innovative solutions.
- Communication Skills: Effective verbal and written communication for explaining technical concepts, conducting training, and creating documentation.
- Client Management: Experience of managing client relationships, understanding business requirements, and translating them into tailored IFS solutions.
- Analytical Thinking: The ability to analyse complex business processes and propose appropriate IFS configurations and customisations.
- Team Collaboration: The ability to work collaboratively with cross-functional teams to ensure seamless integration and implementation of IFS solutions.
- Industry Knowledge: Familiarity with industries like manufacturing, construction, and service management for understanding specific requirements.
- Continuous Learning: Commitment to staying updated with the latest IFS technology developments and industry best practices for implementing cutting-edge solutions and improving client satisfaction.
- Salary up to £50,000 DOE
- Flexible/ Remote working
- Constant learning and development support
- Progression and career opportunities
- 32 days holidays (including statutory)
- A day off on your birthday
- 5% employer pension contribution
- Life assurance
- Private healthcare (single cover)
-
IFS Technical Support Consultant
2 months ago
Fife, United Kingdom Hays Technology Full timeThe company is a leading technology consultancy dedicated to delivering innovative and successful business transformations for our clients. As specialists in systems integration, we focus on optimising our clients' business systems to work more efficiently. Whether it's implementing ERP to align with unique business processes, enhancing systems with custom...
-
IFS Support Consultant
2 months ago
Fife, United Kingdom Hays Technology Full timeThe company is a leading technology consultancy dedicated to delivering innovative and successful business transformations for our clients. As specialists in systems integration, we focus on optimising our clients' business systems to work more efficiently. Whether it's implementing ERP to align with unique business processes, enhancing systems with custom...
-
Technical Operative
1 month ago
Fife, United Kingdom Fife Council Full timeJob Details We currently have 2 permanent vacancies for Technical Operatives covering all areas of Fife providing a service to various agencies. Working as part of a team based at Bankhead Central covering Fife wide this demanding role could be for you. Working 36 hours per week from 5:30am to 1:12pm, Monday to Friday with a salary of ...
-
Cleaner
5 months ago
Fife, United Kingdom Sodexo Full timeJob Introduction Join Sodexo as a **Cleaner **at **F**ife, KY8 5RL** **and be part of an organisation committed to creating exceptional environments! We are looking for dedicated individuals to join our cleaning services team, ensuring our prestigious building reflects the high standards we uphold! Elevate your career with us! **What you’ll do**: -...
-
Cleaning Operative
5 months ago
Fife, United Kingdom Sodexo Full timeJob Introduction Join Sodexo as a **Cleaner **at **F**ife, KY8 5RL** **and be part of an organisation committed to creating exceptional environments! We are looking for dedicated individuals to join our cleaning services team, ensuring our prestigious building reflects the high standards we uphold! Elevate your career with us! **What you’ll do**: -...
-
Welder
5 months ago
Fife, United Kingdom HSB Technical LTD Full timePosition: Orbital Welder Job ID: 3085/3 Location: Fife Rate/Salary: Up to £43,000 depending on experience Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and...
-
People & Development Administrator
1 week ago
Fife, United Kingdom Hays Specialist Recruitment Limited Full timeYour new companyHays are delighted to be partnering with a highly reputable organisation based in St Andrews who are looking to appoint a People & Development Administrator to their HR team.Your new roleIn this role you will be responsible for supporting the People & Development Manager with generalist HR duties including leading on recruitment...
-
Global Mobility Specialist
1 month ago
Fife, United Kingdom HAYS Full timeJob title: Global Mobility Specialist Your new company You will be working for this long-established and very highly regarded organisation. This organisation has a significant international presence and are looking for a Global Mobility Specialist to join them on a permanent basis. Your new role Within this busy role you will help develop the...
-
Tax Manager
2 weeks ago
Fife, United Kingdom Hays Specialist Recruitment Limited Full timeYour new companyHays is partnering with an accountancy firm in Fife which is currently experiencing high levels of growth. The firm believes that success is driven by its people who are more than just financial experts, but are partners in clients' journeys. The firm has spent two decades supporting SMEs in providing tailored accounting solutions to foster...
-
Global Mobility Specialist
1 month ago
Fife, United Kingdom Hays Full timeJob title: Global Mobility Specialist Your new company You will be working for this long-established and very highly regarded organisation. This organisation has a significant international presence and are looking for a Global Mobility Specialist to join them on a permanent basis. Your new role Within this busy role you will help develop the...
-
Marketing Communications Specialist
5 days ago
Fife, United Kingdom Global Edge Group Full timeCommunications Specialist at Ethylin PlantJob Overview:We are seeking a dynamic Communications Specialist to join our clients team at the Ethylin Plant in FIFE SCOTLAND. This role requires expertise in a specific marketing discipline such as media, operations, agency management, digital, or event management. You will plan, execute, and manage marketing...
-
Hydraulic Technician
2 weeks ago
Glenrothes, Fife, United Kingdom HSB Technical Full timePosition: Hydraulic Technician Job ID: 3085/8 Location: Glenrothes Rate/Salary: £40,000 + Day Rate when offshore Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and...
-
Physiotherapy Healthcare Support Worker
5 months ago
Fife, United Kingdom NHS Scotland Full timeWe are looking for a suitable applicant for this new post based in the Community Specialist Palliative care team. You will assist in the delivery of Specialist Physiotherapy assessment and treatment to support patients to live and die well in their home environment. While predominately working with the Community Palliative care Physiotherapist, you will...
-
Business Analytics and Support Specialist
5 months ago
Fife, United Kingdom Velux Residential Full timeIn the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned...
-
Nutritional Support Dietitian
5 months ago
Fife, United Kingdom NHS Scotland Full timeThis is a great opportunity to join our dynamic, integrated dietetic department. We provide a clinical dietetic service to adults and children across a range of specialist services in Acute and Community Hospitals and, the wider Primary Care Setting. We also have excellent links with Pharmacy/Prescribing and Health Promotion Teams. We are looking for an...
-
Support Worker
5 months ago
Fife, United Kingdom Newcross Healthcare Solutions Full time**Help someone live their life to the fullest as a Support Worker** Join Newcross Healthcare and make a difference as a compassionate and reliable Support Worker. Help encourage people to look after themselves so they can live their lives to the fullest in the Fife, Kirkcaldy, Glenrothes, Dunfermline, Cupar, St Andrews, Leven area. At Newcross, you will...
-
Support Worker
5 months ago
Fife, United Kingdom Link Group Limited Full time**Short Term Housing Support** Support Workers in the Fife Support Services, Short Term Housing Support are responsible for delivering a housing support service for up to 6 months to enable people to sustain their tenancy and live as independently as possible in their own homes. It is the Support Workers responsibility to develop effective relationships...
-
Support Worker/carer
5 months ago
Fife, United Kingdom 1st Homecare - Fife Full time1st Homecare, is a specialist provider of person centered care and support. We deliver a wide range of care services, which supports people to remain independent so that they continue to live a good quality life in their own home. We’re seeking to recruit Carers / Support Workers who share our **values** and **ethos,** to work in our home care service -...
-
R&D Engineer
1 month ago
Glenrothes, Fife, United Kingdom Rise Technical Recruitment Full timeR&D Engineer (Electrical / Electronics) Highly Competitive Salary + Progression + Training + Excellent Company Benefits Glenrothes, Fife (Commutable from: Dundee, Perth, St Andrews, Cupar, Kirkcaldy, Stirling, Dunfermline, Falkirk, Edinburgh, Livingston & Surrounding Areas) Are you from an Electrical or Electronics background looking to join a niche...
-
Support Worker
4 months ago
Fife, United Kingdom LinkLiving Full timeJob title: Support Worker (Fife Support Service) Location: This post is based at LinkLiving’s Kirkcaldy office. Hours of Work: 37.5 per week (Monday to Friday (Saturday on a rota basis) We have six positions available. 1 for Short Term Housing Support based primarily in North East Fife 1 for Short Term Housing Support based primarily in Central...