Accounts Receivable Specialist
4 weeks ago
We are seeking a highly skilled and motivated individual to join our team as an Accounts Receivable Officer. This role will involve delivering exceptional customer service while ensuring timely and efficient recovery of sundry and leasehold income.
Key Responsibilities:
- Deliver Accounts Receivable Service (debt collection) in accordance with set service levels and key performance indicators.
- Recover sundry and leasehold income, including Major works debt, care debt, and former tenant arrears.
- Refer and deal with solicitors for legal recovery of income.
- Assist Senior Officers of the AR team in the day-to-day management and delivery of the service.
Requirements:
- Experience of Sundry and Leasehold Income Recovery and dealing with simple and complex enquiries.
- Knowledge of Business World On (UNIT 4 ERP) and OHMS (housing management system) is preferable but not essential.
- Performance reports and Business Objects report running will be an advantage.
- Excellent numerical and communication skills with customer focus experience are essential.
- Ability to work with high volumes of work within limited time.
- Work in an organised, systematic, and efficient way, ensuring accuracy and attention to detail at all times.
- Manage own workload with minimal supervision and assist other members of the team to deliver to timescales.
- Knowledge of all office applications is essential.
About Liberata:
Liberata is a leading provider of business process outsourcing services. We are committed to delivering exceptional customer service and ensuring timely and efficient recovery of income.
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