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Project and Programs Manager

2 months ago

Eastern England, United Kingdom Tata Communications Transformation Services Full time

Job Summary

Tata Communications Transformation Services is seeking a highly skilled and experienced Project and Programs Manager to lead our project teams in the UK. As a key member of our organization, you will be responsible for managing multiple projects and programs, ensuring timely delivery, and driving business growth.

Key Responsibilities:

  • Operational Point of Contact: Serve as the primary point of contact for multiple customers, providing exceptional service and support.
  • Stakeholder Management: Regularly meet with internal and external stakeholders to review project performance, identify areas for improvement, and ensure alignment with business objectives.
  • Commercial Reporting: Develop and maintain accurate and comprehensive commercial reports, including cost and revenue analysis, to inform business decisions.
  • Financial Management: Manage onshore P&L reports, analyze trends, and implement strategies to improve gross margin.
  • Vendor Management: Effectively manage vendors to ensure issues are resolved promptly and do not escalate into major incidents.
  • Business Development: Identify opportunities to secure long-term contracts and new assignments, driving business growth and revenue.
  • Process Improvement: Implement and track Continual Service/Process Improvements, ensuring efficiency and effectiveness.
  • Compliance: Maintain organizational compliance with applicable legislation and regulations, ensuring a safe and secure work environment.
  • Representation: Represent the organization at meetings and industry events, promoting our mission and values.
  • Qualification: Minimum 8-10 years of experience in managing projects/programs within the UK, with a proven track record of success.