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Position Overview
JOB TITLE: Digital Product Owner - Customer Experience
WORKING PATTERN: Hybrid
About the Role
At Lloyds Banking Group, we are dedicated to enhancing our services for customers through innovative digital solutions. Our team thrives on collaboration and creativity, aiming to elevate both customer and employee experiences. We seek a passionate and driven individual to take on the role of Product Owner, who will act as the 'value maximizer' within our agile environment.
In this role, you will lead a dynamic team focused on optimizing product delivery and ensuring that our initiatives align with strategic business objectives. Your leadership will be pivotal in driving the transformation of customer journeys and fostering a culture of innovation.
Key Responsibilities
- Lead the agile delivery process, ensuring alignment with business goals and customer needs.
- Collaborate with cross-functional teams to implement technology solutions that enhance service delivery.
- Analyze market trends and customer feedback to inform product development and improvements.
- Utilize strong business acumen to prioritize initiatives that deliver maximum value.
- Influence stakeholders across the organization to ensure cohesive project execution.
What We Value
We are committed to fostering an inclusive workplace that reflects the diversity of our customers and communities. We believe in empowering our employees to thrive, regardless of their background or identity.
Benefits
- Competitive pension contributions.
- Performance-based annual bonuses.
- Employee share schemes.
- Flexible benefits tailored to individual lifestyles.
- Generous holiday allowance.
- Comprehensive wellbeing initiatives and family leave policies.
Join us in our mission to create a positive impact on the financial services landscape and contribute to the prosperity of our customers and communities.
Data Privacy
We prioritize the confidentiality of your information and will only request sensitive data once you have progressed through our recruitment process.
Commitment to Diversity
We are dedicated to building a diverse workforce and an inclusive culture where every colleague can make a meaningful contribution.
