Field Service Engineer, Medical Diagnostic Systems Specialist

7 days ago


Wimbledon, United Kingdom TRS Consulting Full time

Job Summary:

We are seeking a highly motivated and technically skilled Field Service Engineer to join our team at TRS Consulting. As a Field Service Engineer, you will be responsible for the service, installation, breakdown, repair, and calibration of sophisticated laboratory diagnostics systems used in pathology departments, NHS laboratories, and clinical chemistry environments.

Key Responsibilities:

  • Service, install, and maintain a wide range of laboratory diagnostics systems, including flow cytometry, cell separation, and diagnostics products.
  • Support and troubleshoot equipment at customer sites, ensuring minimal downtime and optimal performance.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall service delivery.
  • Develop and maintain strong relationships with customers, providing exceptional customer service and support.

Requirements:

  • Strong background in field service or technical support, preferably in electronics or electro-mechanical service or technical support.
  • Qualifications in electronics or a relevant technical discipline, such as ONC/HNC or above.
  • Excellent customer service skills and ability to remain confident in customer-facing environments.
  • Ability to work independently and as part of a team, with strong problem-solving and communication skills.

Company Overview:

TRS Consulting is a leading employment agency and employment business, specializing in placing skilled professionals in various industries. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.



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