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Cosmetics Consultant and Key Holder
2 months ago
Are you enthusiastic about the cosmetics sector and eager to assist others in refining their personal style? At KIKO Milano, we are looking for a dedicated Beauty Advisor to elevate our customer experience.
Primary Responsibilities:
- Provide warm and friendly assistance to customers, ensuring adherence to KIKO standards.
- Work collaboratively with the Store Manager to meet business objectives, focusing on customer satisfaction, sales performance, and key performance indicators.
- Deliver tailored product suggestions and engage in cross-selling to fulfill customer requirements.
- Stay informed about the latest beauty trends and promptly communicate any concerns to management for effective resolution.
- Opportunity to assist the Store Manager in mentoring the store team as a 'Beauty Tutor'.
Adherence to Procedures & Standards:
- Ensure the store operates in compliance with KIKO standards and protocols.
- Uphold the store's aesthetic, layout, merchandising, and cleanliness according to KIKO guidelines.
- Remain knowledgeable about market trends and consistently deliver high-quality customer service.
- Qualifications:
- Prior experience in the fashion or beauty sector is preferred.
- In-depth understanding of beauty products and contemporary trends.
- Exceptional communication and customer service abilities.
- Capability to excel in a dynamic retail environment.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Proven track record of achieving sales targets.
- Experience in product demonstrations and makeup application.
- Knowledge of skincare routines and techniques.
- Ability to maintain an organized and tidy workspace.