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Cosmetics Consultant and Key Holder

2 months ago


Leeds, Leeds, United Kingdom KIKO MILANO Full time

Are you enthusiastic about the cosmetics sector and eager to assist others in refining their personal style? At KIKO Milano, we are looking for a dedicated Beauty Advisor to elevate our customer experience.

Primary Responsibilities:

  • Provide warm and friendly assistance to customers, ensuring adherence to KIKO standards.
  • Work collaboratively with the Store Manager to meet business objectives, focusing on customer satisfaction, sales performance, and key performance indicators.
  • Deliver tailored product suggestions and engage in cross-selling to fulfill customer requirements.
  • Stay informed about the latest beauty trends and promptly communicate any concerns to management for effective resolution.
  • Opportunity to assist the Store Manager in mentoring the store team as a 'Beauty Tutor'.

Adherence to Procedures & Standards:

  • Ensure the store operates in compliance with KIKO standards and protocols.
  • Uphold the store's aesthetic, layout, merchandising, and cleanliness according to KIKO guidelines.
  • Remain knowledgeable about market trends and consistently deliver high-quality customer service.
  • Qualifications:
  • Prior experience in the fashion or beauty sector is preferred.
  • In-depth understanding of beauty products and contemporary trends.
  • Exceptional communication and customer service abilities.
  • Capability to excel in a dynamic retail environment.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Proven track record of achieving sales targets.
  • Experience in product demonstrations and makeup application.
  • Knowledge of skincare routines and techniques.
  • Ability to maintain an organized and tidy workspace.