Account Manager
1 month ago
At GRAHAM, we're committed to delivering exceptional services to our clients. As an Account Manager, you'll play a crucial role in ensuring the successful delivery of our services across various client contracts.
Key Responsibilities- Oversee the delivery of services across client contracts, ensuring a 'best in class' experience for our clients and leading your team to ensure contract compliance and adherence.
- Drive revenue growth in existing accounts through effective upselling of a range of surveying, monitoring, remedials, and maintenance services.
- Develop a new business pipeline and deliver sales in line with target.
- Operate the delivery of existing contracts, including mobilization and implementation of new contracts and projects.
- Provide technical support to Clients & Marketing, Bid Submission teams.
- Offer consultancy services and technical advice to clients.
- Ensure the delivery of a consistent and technically compliant service in line with the company's internal quality management systems.
- Prepare technical proposals and quotations.
- Manage and support an established operational team of Supervisors, Consultants/Surveyors, Technicians/Engineers & Plumbers.
- Build and maintain successful relationships with clients, staff, internal departments, and external suppliers.
- Implement operational, health, safety, and environmental policies to ensure compliance with the company's external accreditation schemes.
- Produce reports on all aspects of contracts, operational, performance, and business efficiency.
- Engage in business development activities through direct sales within existing and new accounts.
We offer a range of benefits, including:
- Up to 36 days paid annual leave.
- Excellent Company Pension.
- Free Life Assurance – 6 times annual salary.
- Training and Development.
- Discounted Private Health Care Scheme.
- Discounted Gym Membership.
- BUPA Health Assessments.
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